PROMPTNESSOur staff has been scheduling dependable same day appointments. For your convenience We schedule 1 hour arrival windows in order to prevent you from having to wait around for four hours. We understand that your time is valuable, and that it is our responsibility to be prompt and on time. Our employees are ready to complete the work and will be in touch with you every step of the way to keep your experience stress-free . We will call you 15-20 minutes prior to the arrival window to let you know more precisely when we will be on site. We understand you don’t want to sit around and waiting all day for us.
PROFESSIONALISMOur professionally trained staff work directly for us- meaning we never subcontract out our work in order to save money. Our experienced employees go through extensive professional training to ensure that they are the most courteous and knowledgable technicians possible. For any size job our friendly, trained staff will diagnose your garage door problems, perform repairs, and have you back in business as fast as possible.
Some of our customer service policies:
- Same day service appointments till late night with NO extra charge on nights/weekends.
- Fully stocked trucks to complete most of garage door repairs in one visit!
- Free in-home estimates.
- You know the total price before we start working.
- FREE 25 point safety inspection.
- NO Service call fees.
- All work guaranteed. All our products come with extended warranty
CLIENT REVIEWS"We had our garage door spring broke last night. Setting up appointment was easy and the same day service. the owner - very knowledgeable and experienced guy. He replaced the existing lower grade single spring to a safe and stable dual spring set up. On top of that, replaced all old/cheap rollers installed by builders with good ball bearing rollers. Tuned the drive.....all included with reasonable added cost. Our garage door now is lot quieter and smoother. Best thing is he took time to explain everything you want to know, some self maintenance I can do to maintain it.... Overall great service, quality parts and reasonable prices"
“This company recently completed an extensive repair on our garage door. The work was done so well that my wife literally could not believe the entire door had not been replaced. There was little wait time to get service, the staff members were professional and knowledgeable and the door was repaired very quickly. Their prices were quite modest for such excellent work”
“Stop looking, these guys are the best. On a Saturday morning at 8:00 a.m. I called them for a problem with our garage door at our rental property. They said they would be there at 10:30. By noon it was fixed and much less than I expected. Then they took the time to tell me exactly what they did and what to do to prevent it in the future. These people do business like they did in the old days, great customer service with no surprises”